A modern corporate office environment showing open workspaces and collaborative seating arrangements.

CUSTOMER STORIES

How an Enterprise Software Company Saved $200K Annually by Building a Data-Driven Model for Evaluating Satellite Office Leases

INDUSTRY:
Technology
IMPLEMENTATION:
12-month Phased Deployment Across 14 Sites
COMPANY SIZE:
10,000+ Employees
USE CASE:
Portfolio Right-Sizing
KEY RESULT:
$200K Annual Savings

The Challenge

With employee numbers tripling in just a few years during the COVID-19 pandemic, this IT services company faced significant challenges managing an expanding real estate portfolio. Approximately 30% of their portfolio consisted of serviced (flex) offices, and badge data from fixed offices was not representative of how employees used these different environments.

Without accurate utilization data for serviced offices, making lease renewal decisions was a significant financial risk. The company needed a global partner who could deploy consistently across multiple markets.

The Solution

The company partnered with VergeSense to deploy sensors across 14 serviced offices globally. Each site underwent a structured 90-day usage study to establish utilization baselines. VergeSense Strategic Advisory Services supported the analysis and developed a replicable evaluation model.

The model evaluated each location’s utilization against cost, headcount, and strategic importance, creating a framework the company could apply to every future lease decision, not just the initial 14 sites.

$200K

Annual Savings

Satellite Offices Eliminated

Serviced Offices Evaluated

The evaluation led to the elimination of two satellite offices, yielding $200K in annual savings. Four sites were renewed, four are being relocated to better-suited spaces, and the remaining sites are under ongoing evaluation.

Beyond the immediate cost savings, the lasting value is the evaluation model itself: a repeatable, data-backed framework for making lease decisions across the entire portfolio. Additionally, insights from one serviced office informed a redesign to shift from multiple small conference rooms to one larger shared room, matching how employees actually prefer to collaborate.