2025 Year in Review: How VergeSense Made Workplace Planning Predictive
VergeSense is the industry leader in providing enterprises with a true understanding of their occupancy and how their offices are actually being used.
Summary
2025 marked a turning point for workplace strategy. As modern ways of working challenged traditional approaches to real estate and workplace planning and budgets tightened, organizations needed more than visibility, they needed predictability. This was the year VergeSense transformed workplace planning from a retrospective exercise into a data-driven, AI-powered forecasting discipline.
At the center of that transformation: our new Predictive Planning product, the most advanced decision engine the workplace industry has ever seen.
Predictive Planning: The New Standard for Workplace Decision Intelligence
Predictive Planning redefined what it means to make real estate and workplace decisions. Built on Meridian, the workplace AI platform trained on more than 200M sq. ft. of real-world behavior, it unified the past, present, and future into a single, model-able environment.
This was not just another module. It is a new operating system for workplace planning.
Understand true space supply with Breakpoint Analyzer
Most teams don’t know the moment their spaces will “break” — when demand exceeds what the environment can support.
Breakpoint Analyzer, now embedded directly into Predictive Planning, delivers:
- Clear identification of when and where capacity issues appear
- Insight into bottlenecks across teams, neighborhoods, or rooms
- Automatic detection of constraints that previously required manual analysis
Why it matters
Before, teams discovered constraints only after they caused friction. Now they see issues before they become business problems.
Forecast Future Demand With Behavioral Accuracy, leveraging Usage Fingerprints
Traditional planning models rely on attendance averages or team policies. The Usage Fingerprint replaces these assumptions with actual behavioral patterns derived from millions of daily space interactions.
Within the Predictive Planning product, the Usage Fingerprint enhances modeling accuracy by:
- Capturing how different teams truly use spaces
- Revealing preferences across furniture, rooms, collaboration zones, and time-of-day
- Enabling planning that responds to real, not theoretical, behavior
Why it matters
Forecasts are only as good as the data behind them. Usage Fingerprints make forecasting precise, granular, and behavior-informed.
Compare Scenarios Instantly, With Finance-Ready Outputs
Predictive Planning introduced a new velocity to workplace planning:
- Consolidations
- Restacks
- Lease exits
- Hybrid policy changes
- Headcount growth or contraction
Teams can now model these scenarios in minutes and understand:
- Impact on capacity
- Expected space performance
- Employee experience implications
- Cost savings and ROI
Why it matters Real estate leaders are no longer forced to choose between accuracy and speed. Predictive Planning gives them both.
Forecasting That Adapts With the Business
Predictive Planning doesn’t deliver static answers, it evolves.
As hybrid patterns shift, as occupancy signals fluctuate, as teams grow or shrink, the model:
- Recalculates
- Reprioritizes
- Reforecasts
This turns the workplace into a living, dynamically modeled system.
Beyond Planning: AI That Makes Space Self-Optimizing
2025 wasn’t just about long-term strategy. AI also began reshaping the real-time workplace environment with automation.
Appspace + VergeSense Integration
A major step toward autonomous space operations:
- Auto-release unused rooms
- Auto-reserve in-use rooms
- Reduce no-shows and abandoned bookings
- Improve findability and availability for employees
VergeSense + ServiceNow WSD Integration
Brings real-time occupancy directly into enterprise workflow engines:
- Automated check-ins and check-outs
- Occupancy-triggered service responses
- A unified system of action for space and operations
The result: Workplaces that self-correct and reduce operational waste without manual intervention.
A Stronger Foundation: The Infinity Area Sensor
The launch of the Infinity Area Sensor created a next-generation backbone for the Meridian platform:
- Maintenance free with 10-year battery life
- Wide-area sensing with no wiring
- AI-powered detection for movement, people, and objects
- Lower carbon footprint and reduced operating costs
The sensor’s reliability and scale improved the fidelity of outputs for our Predictive Planning product, making planning and forecasting even more accurate.
Meridian: The AI Platform That Powers It All
Under the hood, everything we launched in 2025 was made possible by Meridian, the AI platform that now connects:
- Occupancy Intelligence — what’s happening
- Decision Intelligence — what will happen
- Operational Automations — what should happen next
Meridian has become the single source of workplace truth — and the engine enabling continuous prediction, modeling, and optimization.
The Customer Impact
Organizations using VergeSense in 2025 reported:
1. Faster, more confident planning cycles
Decisions made in hours, not months.
2. More accurate forecasts
Behavioral + occupancy + modeled data replaced assumptions.
3. Operational efficiency gains
Automations reclaimed space and removed friction.
4. Financial clarity and defensible decisions
No more subjective arguments — only data-backed logic.
5. A workplace that adapts to people, not the other way around
Spaces became smarter, more intuitive, and better aligned to need.
Looking Ahead to 2026
2025 delivered predictive intelligence. 2026 will deliver orchestrated intelligence.
Expect:
- Autonomous workplace experiences
- Models that dynamically update themselves
- Even deeper integrations between space, systems, and people
- AI-driven recommendations that not only forecast, but act
The future of workplace planning is proactive, adaptive, and automated. And VergeSense is building the ecosystem that makes it possible. Stay tuned for more exciting announcements in 2026.