Managed Services
Certified VergeSense technicians maintain your sensor fleet so you don’t have to. Proactive maintenance plans for sensor fleet operation.
Choose the Plan That’s
Best for You
Proactive maintenance and the peace of mind of worry-free sensor management. Select the
maintenance schedule that best fits your needs. Budget better with predictable maintenance costs.
Silver
Annual serviceGold
Bi-annual servicePlatinum
Quarterly serviceALL PLANS INCLUDE:
-
Fleet status monitoring, regular
reporting and notification -
Battery replacement, according to
lifecycle and capacity remaining -
Sensor replacement or reset,
on an as needed basis -
Ad hoc services to tackle
unexpected onsite requirements
Premium Support
Our premium support package offers personalized service with enhanced SLAs, dedicated representatives, and end-to-end ticket management.
Proactive monitoring, priority escalation, and monthly reports keep you informed and ensure seamless support. Premium support can be purchased separately or as an add-on to your maintenance plan.
-
Enhanced support experience
-
Full end to end support ticket management
-
Monthly status reports
-
Enhanced SLA
-
Dedicated, assigned support representative
-
Proactive remote monitoring and priority response/escalation
Choose Your Plan
Reach out directly to your customer success manager or fill
out this form and we’ll be in touch to discuss a plan
that best supports your needs.
