<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=2274356&amp;fmt=gif">
Skip to main content

🔍 Predictive Planning by Meridian is here. Forecast demand, optimize layout, and quantify ROI in real time.

Get a Demo

«  View All Posts

Enhancing Workplace Efficiency: VergeSense and ServiceNow WSD Integration

November 6th, 2025 | 2 min. read

Enhancing Workplace Efficiency: VergeSense and ServiceNow WSD Integration
VergeSense

VergeSense

VergeSense is the industry leader in providing enterprises with a true understanding of their occupancy and how their offices are actually being used.

Print/Save as PDF

Today, we are thrilled to unveil an exciting integration that enhances how customers manage and optimize their workplaces. VergeSense is joining forces with ServiceNow's Workplace Service Delivery (WSD) intelligent workplace platform to offer an integration that empowers organizations to maximize their workplace efficiency.
 
This integration brings together real-time space usage data from VergeSense with ServiceNow's Workplace Service Delivery (WSD) platform, a comprehensive solution designed to streamline workplace services and operations. From managing space reservations and service requests to tracking asset inventory and maintenance schedules, WSD provides organizations with a centralized hub for all their workplace management needs. By integrating real-time occupancy data from VergeSense with WSD’s capabilities, organizations can enhance efficiency, improve service delivery, and create better experiences for employees.

Automate Workplace Management with
Space Utilization Insights

 
Real-time Occupancy Insights: Organizations gain real-time visibility into space utilization with VergeSense’s robust occupancy intelligence capabilities. From desk occupancy to meeting room utilization, you'll have access to actionable data that enables you to make informed decisions about space allocation, resource planning, and managing workplace operations.
 
Enhanced Employee Experience: By integrating real-time space utilization data from VergeSense with WSD’s reservation management capabilities, employees can automatically manage space bookings via ServiceNow WSD. With a granular understanding of space utilization patterns from VergeSense’s Space Usage Timeline and Space Usage Maps, organizations can identify opportunities for efficiencies, and create environments that promote collaboration, productivity, and well-being, ultimately driving employee satisfaction and retention.
 
VergeSense’s Space booking automation is used to keep reservations in WSD up-to-date:
  • VergeSense occupancy sensors anonymously detect the presence or absence of people or belongings in a meeting space (passive occupancy detection.)
  • The integration automatically reserves an unreserved space if it detects human presence and releases the space if the meeting is “ghosted” or ends early; and users can adjust the reservation timing thresholds to fit with company preferences. 
  • This automation not only frees up more space for use but also eliminates the hassle of manual check-ins and check-outs, creating a frictionless experience for employees.
 
Data-driven Decision Making: The integration of VergeSense and ServiceNow's WSD platform empowers organizations to make data-driven decisions about workplace management. By analyzing occupancy trends and performance metrics, you can identify opportunities for improvement and implement targeted strategies to optimize your workspace effectively.

Enhanced Efficiency

 
By combining advanced sensor technology from VergeSense with powerful service management capabilities from ServiceNow WSD, organizations can unlock new levels of efficiency, productivity, and employee satisfaction.
 
Ready to take your workplace optimization to the next level? Request a demo today to learn more about how the integration of VergeSense and ServiceNow WSD can benefit your organization.