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Transforming Workplace Experience: Leveraging AI for Enhanced Productivity and Decision Making

May 24th, 2024 | 4 min. read

Transforming Workplace Experience: Leveraging AI for Enhanced Productivity and Decision Making


VergeSense is the industry leader in providing enterprises with a true understanding of their occupancy and how their offices are actually being used.

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The workplace has evolved. The way we work, the hours we work, even the spaces we work in have changed over the past several years. Since hybrid work is now the most common workplace strategy, workplace experience is more important than ever.

Now is the time for workplace experience leaders to put their best foot forward and build offices that enhance productivity, promote collaboration, and improve employee experience. But with the current evolution taking place, determining what people need to feel comfortable and engaged in the workplace isn’t always easy. It can feel overwhelming to sort through all the data to identify trends and make decisions about how to optimize the spaces you have.

Artificial Intelligence (AI) powered solutions, like Workplace Assistant, can significantly speed up the decision-making process and optimize operations, enabling workplace experience teams to efficiently find solutions. So, how can you incorporate AI into your workplace strategy?

Let's dive into the impact of AI on decision-making and explore how Workplace Assistant can help you meet your workplace objectives.

Decision Making for Workplace Experience

Making decisions about your portfolio, space design, neighborhood planning, or shifts in operational processes can be a time-consuming process, especially when employee satisfaction is a metric for success. From gathering data to transforming it into actionable insights, this journey can span weeks or even months.

Workplace experience teams depend on a variety of sources to understand occupancy trends:

  • Wifi data
  • Sensor data
  • Badge data
  • Desk booking data
  • Survey data, and more

Having a wealth of data at your disposal is a valuable asset. It enables you to gain deeper insights into office utilization and evolving employee behaviors. However, the process of analyzing this data isn't always straightforward.

Although sometimes the solution is clear, many teams spend days sorting through insights and identifying trends, especially if there isn’t a data analyst on the team. The analysis process can be lengthy, manual, and convoluted.

AI can help streamline the process, eliminating wasted time and resources on manual data analysis tasks, and thus allowing workplace experience teams to make decisions faster. AI can speed up analysis, offering rapid results and personalized recommendations, so understanding how spaces, policies, and changes align with employee priorities can be easier than ever.

Workplace Assistant: Enhancing Productivity

Workplace Assistant is our latest, groundbreaking solution designed to transform how workplace experience leaders manage and optimize their spaces. It’s powered by generative AI, with enterprise-grade security and privacy, and has the power to enhance decision-making . 

It’s like having a data analyst, real estate expert and workplace strategist right at your fingertips, and speeds up the time intensive and manual process of analyzing your data. Ask a question and Workplace Assistant will quickly provide a personalized recommendation based on your occupancy data.

It’s really that simple.

This enhanced process allows for more experimentation and quicker iteration, so you can test new ideas and provide your teams with an environment they can use and enjoy amidst changes to your hybrid work policy. Whether you’re looking create an environment that will attract and retain employees, or are focused on gathering data needed to execute in impactful decisions, Workplace Assistant can help.

Not sure what to ask? Here are some prompts you can ask Workplace Assistant:


What kinds of amenities changes should we make on the renovated floor?
What space mix should we consider to align with our flexible work policy?
How can I best distribute space amongst neighborhoods to align with team size and planned headcount growth?
Which neighborhoods aren’t being used?
Am I really running out of conference rooms?
What changes can I make to free up more available conference room space?
Which day is the most popular day in the office?
How often are people passively using conference rooms?
Which spaces are underperforming, and why?
How much can I save by consolidating spaces?

Each of these prompts will unlock a personalized response tailored to your company's occupancy data, cutting down on research and manual data analysis time. With quicker access to insights, you'll have more time to experiment with innovative ideas and create a positive impact on both the workspace and overall workplace experience.

For more insights into the capabilities of Workplace Assistant visit this page, and to learn more about decision-making with AI, read our recently published blog.