Skip to main content

Learn more about the AI-powered Workplace Assistant in our AI for Workplace Decisions Webinar on June 12

«  View All Posts

What is the VergeSense Installation Process?

January 4th, 2023 | 3 min. read

What is the VergeSense Installation Process?

Erin Snider

Erin Snider is a product expert at VergeSense. She has a degree in communication technology management from The Ohio State University and aims to use writing as a means of breaking down walls and creating transparency for customers.

Print/Save as PDF

With an occupancy intelligence platform, deployment is as flexible and dynamic as your workplace. That’s why, with VergeSense, your sensors will be successfully installed and commissioned within 90 days, the fastest in the sector. Whether you are investing in entryway sensors, the foundation of Occupancy Intelligence for Portfolio Optimization, or wired/wireless sensors, the foundation of Occupancy Intelligence for Space Optimization, you will have the flexibility to start quickly and scale across your portfolio with ease. 

So, How Do You Install VergeSense Sensors? 

Both the Occupancy Intelligence for Portfolio and Space Optimization solutions have similar installation processes. Below we will detail what that looks like for your organization. Any differences in process between the two solutions will be noted.

Step 1: Scoping

Scoping begins with collaboration. We will work with you to understand your workplace goals and review the blueprint for your building. This is where we will finalize your project requirements, space coverage areas, and the number of sensors you will need.

DOCUMENTATION GATHERING: VergeSense collects documents such as ceiling photos and floor plans to truly understand your space and ensure proper commissioning.

HARDWARE DELIVERY: All hardware is sent to your appropriate building(s).

ACCOUNT SETUP: In tandem with the hardware delivery stage, your floor plans are digitized and configured with sensor mappings.

NETWORK TESTING: A network test will be completed to ensure your network is set up properly and contains the necessary bandwidth.

SITE VISITS: VergeSense does a site visit to survey the environment in order to finalize the network design. Contracted installers will also visit your property to conduct a thorough survey. They will note any changes that may need to be made to the install map, such as changes to sensor height and orientation. VergeSense will then reconfigure the install map based on the survey findings and confirm the final map with you to ensure all required areas have adequate coverage.

DIGITIZE INSTALL MAPS: Once the install map is confirmed and finalized, we digitize it on the VergeSense platform, creating a "digital twin" of your portfolio. This lets you easily name and categorize each area and serves as a reference for the rest of the installation process.

Step 2: Activation

The activation step is a multifaceted process that is probably what first comes to mind when you think of installation. This is when your workplace will start to see physical changes and behind-the-scenes setup will make sure the sensors are fine-tuned for your unique workplace.

INSTALLATION: VergeSense sensors are securely installed, orientated, and connected to your network.

ONSITE VALIDATION: Sensor placement is verified to ensure no obstructions are present and your sensor is placed with the most effective field of view.

PARTITIONING: The proper detection areas are set to ensure your data is accurately collected and there is no overlap in coverage from desk to desk, room to room, etc. Please note: this step is only completed for Occupancy Intelligence for Space Optimization. The Portfolio Optimization solution does not require this.

SYSTEM VALIDATION: Once the installation is complete, we conduct a thorough review to ensure all sensors are properly installed and communicating correctly with the VergeSense platform. If any adjustments are needed, notes are made directly on the Installer Tool to help the installers quickly locate the sensors that need correction.

For Occupancy Intelligence for Space Optimization, this step includes testing whether person count is accurate and whether active and passive occupancy data correctly match furniture layout.

For Occupancy Intelligence for Portfolio Optimization, this step includes testing whether person count data matches the number of individuals who have traveled through the appropriate entryways.

Step 3: Steady-state 

Once your sensors are fully activated and measuring occupancy, they will…

  • Immediately discard all images. Once they are captured, the images are instantaneously analyzed and then permanently discarded.
  • Does not transmit images to the cloud. Raw pixel data is processed locally and converted to anonymous people-count data instantaneously that is transmitted to the cloud.
  • Encrypt your data. In transmission, your data is encrypted using TLS 1.2 over HTTPS and at rest using AES-256.

At this stage, you will be connected with your Customer Success Manager who will help train you on how to best utilize the VergeSense Occupancy Intelligence Platform and ensure you have the support you need to reach your goals.

Have More Questions? Connect With a Specialist.

Do you have questions about the installation process? Our team is always ready to answer your questions and simplify the process for you. Get in touch with us today.